MET/SUPPORT Gold
Key features
- Advanced support for MET/CAL and MET/TEAM software users.
- Priority support, free updates, access to procedures, premium content, training and development discounts.
- Special area for Gold members with latest software and procedures library.
- Highest priority for support requests with multiple contact options.
- Free access to tested calibration procedures for Gold members.
Product overview: MET/SUPPORT Gold
Priority Gold Instrument CarePlan
Make sure to ask your account manager about the Fluke Calibration Priority Gold CarePlan
A Fluke Calibration Priority Gold CarePlan puts you in control of your downtime and in control of your business, with calibration services and other offerings.
Software upgrades and updates
MET/SUPPORT Gold customers have direct access to download latest version of MET/CAL and MET/TEAM software. This could include major releases and/or minor software updates and patches.
Gold program members can upgrade to any new version of MET/CAL® and MET/TEAM® released during their enrollment period - free of charge. Major software releases typically occur every 12 months, and minor updates happen a few times during the year. With immediate access to software upgrades and updates, you have the peace of mind that comes from knowing you will always have the most current version of the software, plus priority support to help you get it up and running.
Training discount
We'll include a 20% discount on any calibration software training course you schedule within your active Gold membership. Our experienced trainers combine lectures with hands-on experience in a small classroom environment that provides personal attention and encourages group interaction.
Discount on custom calibration procedure development
If you don't see the procedures you need in our procedure library, we can develop them for you. Our highly trained software engineers will create the right procedures for your workload upon request, saving you time and effort. With your Gold membership, now you save money as well - MET/SUPPORT Gold members are eligible for procedure development discounts of up to 20%.
QA/Test Server Licenses
Your quality process may require maintaining a quality assurance or testing server to ensure operational requirements are met before implementing a new versions of software. MET/SUPPORT Gold members can request licenses for their QA or test server that are active within the duration of their membership period.
Who is eligible for MET/SUPPORT Gold?
The MET/SUPPORT Gold program is currently available in the United States, Canada, Mexico, Central and South America and Europe. Customers in other countries should contact your local Fluke representative for availability of the MET/SUPPORT Gold program in your country. Our ability to offer MET/SUPPORT Gold in the Asia Pacific region is subject to the availability of local resources and will continue to be further developed.