SAFETY WARNING! PLEASE READ!
Important Recall Information Regarding
700HPPK/700HPM, High Pressure Pneumatic
Calibration manifold, 21 MPA
Dear Fluke Customer,
Fluke Corporation has identified a safety issue affecting all 700HPM, High Pressure Pneumatic Calibration manifold, 21 MPA. Fluke asks that all customers who have this product or the kits below to immediately stop using this product. Please follow the instructions below to register your product for this recall and arrange for it to be returned to Fluke for repair.
We are sorry for any inconvenience this might cause you, and hope you'll understand that customer safety is our utmost priority.
The affected manifold was included in the models below.
| Model Name | Fluke Item No. | Affected Serial No. |
|---|---|---|
| 700HPM (Base Manifold) | 4810481 | All serial numbers below 6516XXX (Refer to the picture below to find the serial number location). |
| 700HPPK-MET (Kit) | 4810443 | |
| 700HPPK-NPT (Kit) | 4784838 | |
| 700HPPK-BSP (Kit) | 4810462 |
As a consequence of the identified safety issue, Fluke has decided to recall the 700HPM (High Pressure Pneumatic Calibration Manifold) from all models stated above and provide impacted customers with immediate rework to their product.
Note that units with serial number 6516XXX and above, are not affected and therefore not concerned by this recall measure.
Also note that units with a serial number below 6516XXX which have been reworked to resolve the safety issue can be identified by a separate label on the back of the unit indicating “CO-0000582”, the “Recall Correction Label”, as indicated on the picture below. No further action is required for units with this Recall Correction Label.
A. Description of safety issue
During manual pressurization of the equipment, the plunger nut threads of the High-Pressure Pneumatic Calibration Manifold may yield releasing the plunger assembly and allowing it to be ejected at high velocity. This can result in serious injury to the user. The threads securing the plunger assembly have been found to fail prematurely.
B. Corrective Action
Please IMMEDIATELY STOP using your product. Please register your Recalled manifold following the below instructions. The link will instruct you on how to return your unit manifold to Fluke for immediate rework and return.
C. What you need to do now
Click on this link – https://forms.fluke.com/IG-GL-MULTI-2024-700HXXRECALL-LP-1-A?&lrpf=MULTI&plt=200000001&cra=100000006&scl=13281&redir=https://fluke.com/en-sg/fluke/thank-you-for-contacting-fluke/thank-you-for-contacting-fluke-700hxx-recall. Follow the instructions to register your Recalled manifold. Please include your complete contact information, including email address and shipping address. You will be issued an RMA to return your defective manifold back to Fluke so it can be reworked and returned to you at no charge.
Please accept our most sincere apologies for any inconvenience caused by this action and should you have any questions, please do not hesitate to contact us. Contact information can be found at https://www.fluke.com/en-sg/support/about-us/contact-us.